Privacy Policy

Pitch Deck Agency respects your privacy. This policy explains exactly what information we collect when you visit pitchdeckagency.com or engage our services, what we do with it, and the control you have over it.

We wrote this in plain language because founders deserve transparency, the same principle that drives our deck work.

By using our website or submitting information to us, you agree to the practices described below.

1. Information We Collect

1.1 Information You Give Us Directly

When you request a quote, book a consultation, or start a project, we collect the details necessary to evaluate your project and deliver our services. This includes your full name, work email address, phone number, company name, company website, industry, job title, and role within your organization.

We also collect fundraising and project details such as your current funding stage, target raise timeline, required deck type, estimated slide count, delivery deadline, and overall project scope. When you submit inquiries, we collect any messages, background notes, or questions included in the form.

To complete your deck, you may choose to share business materials with us, including existing pitch decks, financial models, cap tables, investor one-pagers, brand guidelines, data-room files, or presentation assets. When you pay for services, our payment processors collect necessary billing information and payment details; we do not store full payment card numbers on our internal servers.

1.2 Information Collected Automatically

When you browse our website, our systems and privacy-compliant analytics tools automatically log standard technical data. This includes your IP address, approximate geographic location, browser type and version, language settings, operating system, and device type.

We also record browsing behavior, including pages visited, time spent on each page, click paths, referring URLs, date and time stamps, form submissions, button interactions, and scroll depth. This data helps us understand how founders navigate our site so we can continuously improve page performance, user experience, and content clarity.

1.3 Information From Third Parties

If you contact us through a third-party directory or professional network such as Clutch, DesignRush, or LinkedIn, we receive your name, company name, and project inquiry details in accordance with that platform’s privacy policy.

2. How We Use Your Information

We use the information we collect strictly to run our business, deliver deck design services, and communicate with you effectively.

We use your contact details to reply to quote requests, consultation bookings, and incoming questions within one business day. We analyze your deck requirements, background materials, and stage to prepare accurate, fixed-price proposals tailored to your round.

During an active engagement, we use your information to write narrative copy, design custom slides, build data visualizations, manage feedback rounds, and deliver finalized presentation files. We also use your contact details to share milestone updates, schedule review calls, and send invoices.

Beyond direct client work, we use technical data to monitor website uptime, resolve technical bugs, detect suspicious traffic, prevent unauthorized system access, and protect our infrastructure. Finally, we retain required transaction and operational records to meet federal, state, and local accounting, tax, and legal obligations.

We never repurpose inquiry information for unrelated marketing lists. If you choose to subscribe to our fundraising newsletter, we only send relevant deck teardowns and fundraising insights, and you can unsubscribe at any time using the one-click link in every email.

3. Confidential Business Materials

This section matters more to our clients than standard privacy boilerplate, and our position is straightforward.

When you share pitch decks, financial projections, cap tables, product roadmaps, investor targets, or proprietary business data, we treat every file as strictly confidential.

We access your materials solely to scope your project and produce your presentation assets. We do not sell, license, publish, distribute, or publicly disclose your proprietary business materials under any circumstances. We never use your private financial figures, customer names, or investor relationships for any purpose outside your project.

Upon project completion or upon receiving your written request, we will permanently delete or return your source files within 30 days, retaining only legally required accounting records and final archive copies authorized by you. We are always willing to execute a mutual Non-Disclosure Agreement (NDA) before you transmit sensitive materials. You can request our standard mutual NDA through our contact form or by emailing info@pitchdeckagency.com.

You should avoid sending unnecessary sensitive records, such as personal passwords, Social Security numbers, government identification cards, or full banking credentials. If we inadvertently receive unnecessary personal data, we delete it immediately upon identification.

4. Cookies and Tracking Technologies

Our website uses cookies and related browser storage technologies to maintain core platform stability, store user preferences, and measure aggregate traffic patterns.

You can manage or disable cookies at any time through your browser preferences. Disabling essential cookies may prevent form submissions, dynamic elements, or chat widgets from functioning correctly. Where required by applicable privacy laws, we display a cookie selection banner allowing you to accept, reject, or customize non-essential tracking technologies before they load.

2. Third-Party Service Providers

We share data with a limited group of vetted third-party vendors who provide underlying infrastructure, hosting, scheduling, communication, and payment processing services. These vendors operate under binding data-protection terms that prohibit them from using your data for independent purposes.

We encourage you to review the privacy policies of these independent providers, as their data handling is governed by their respective corporate terms.

6. How We Share Information

We do not sell, rent, or trade your personal information or business data.

We share information only under specific, controlled circumstances. We transmit required data to our contracted service providers described in Section 5 to fulfill service obligations. We disclose materials to third parties when you explicitly direct or authorize us to do so, such as when sending completed presentation files to your co-founders, legal counsel, or designated advisors.

We will disclose records if required to comply with a lawful court order, subpoena, government inquiry, or binding legal statute. We may also release information when necessary to investigate fraud, enforce our client contracts, protect our intellectual property, or defend our team against legal claims. In the event of a merger, acquisition, corporate reorganization, or sale of business assets, client records may transfer to the acquiring entity under the terms of this same privacy policy.

7. Data Security

We protect personal details and confidential deck files through comprehensive technical, physical, and administrative measures.

All data transmitted between your browser and our platform is encrypted in transit using Transport Layer Security (TLS/SSL). We restrict internal access to client folders on a strict need-to-know basis, ensuring only the strategists and designers actively working on your project can view your files. All internal accounts require strong passwords and mandatory two-factor authentication.

We transmit large presentation files and financial models through encrypted cloud repositories rather than standard, unencrypted email attachments. Our operational team conducts periodic access reviews to revoke permissions for completed accounts, and we audit all third-party vendors for modern security compliance before integrating their tools into our workflow.

While we maintain rigorous safeguards, no digital storage environment or internet transmission is completely immune to vulnerabilities. If you suspect an unauthorized security issue concerning your project, notify us immediately at [privacy@pitchdeckagency.com].

8. Data Retention

We keep your data only as long as necessary to provide design services, satisfy legal obligations, resolve disputes, and maintain accurate business records.

Once retention windows expire, we permanently delete, overwrite, or anonymize the data. You may request earlier deletion of your files at any time by contacting our privacy team.

9. Your Privacy Rights

9.1 General Rights

Depending on your physical location and applicable local data regulations, you hold specific legal rights regarding your personal information.

You have the right to request access to the personal records we maintain about you, and you may request corrections to any inaccurate, outdated, or incomplete entries. You may demand the deletion of your personal data, subject to statutory recordkeeping requirements. You have the right to restrict or object to certain data processing activities, request the transfer of your data to another provider in a portable format, and withdraw previously granted consent at any time without penalty. You also have the right to lodge a formal complaint with your relevant state or national data-protection authority.

9.2 US State Privacy Disclosures (CCPA, CPRA, and Related State Laws)

Residents of California, Colorado, Virginia, Connecticut, Utah, and other states with comprehensive consumer privacy statutes receive additional statutory protections.

You have the right to know the specific categories and pieces of personal information we have collected, the operational sources of that data, our commercial purpose for processing it, and the categories of third parties with whom we share it. You have the right to request deletion and correction of your personal information, and you have the right to be free from discrimination or service degradation for exercising your privacy rights.

We do not sell your personal data or share your information for cross-context behavioral advertising. We do not collect or process sensitive personal information for purposes other than providing our direct design and narrative services.

To exercise any of these rights, email your request to [privacy@pitchdeckagency.com] with the subject line “Privacy Rights Request.” We verify your identity before processing your request and provide our substantive response within 45 days.

You may designate an authorized legal agent to submit requests on your behalf. We require written proof of the agent’s legal authorization and direct verification of your identity before releasing any records.

10. International Data Transfers

Our business operations, primary design teams, and physical systems are located within the United States. If you visit our website or order services from outside the United States, your information will be transferred to, processed in, and stored on servers located in the United States and other global infrastructure hubs used by our providers.

When transferring personal data across international borders, including from the European Economic Area (EEA) or the United Kingdom, we rely on established international compliance mechanisms, such as Standard Contractual Clauses approved by the European Commission, to guarantee that your data receives an equivalent standard of security and legal protection.

11. External Website Links

Our website contains outbound links to external sites, industry publications, partner tools, and third-party review platforms. We do not control and are not responsible for the privacy practices, tracking tools, or editorial content of third-party domains. We advise you to read the privacy statements of any external website you visit before providing your personal information.

12. Policy Updates

We update this Privacy Policy periodically to reflect revisions to our deck services, workflow technologies, relevant statutes, or corporate operations. When significant changes occur, we revise the “Last Updated” date at the top of this document, email notice to our active project clients, and maintain a prominent update banner on our homepage for 30 days following publication. We invite you to check this page periodically to stay informed about our data protection standards.